Privacy Policy

Concord Longevity Medicine

Effective Date: June 1st, 2025

Concord Longevity Medicine (“we,” “our,” or “us”) is committed to protecting the privacy of your personal and health information by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and other applicable laws.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information (name, phone number, email address)

• Protected Health Information (PHI) (submitted through contact or appointment forms, including symptoms, medical history, or treatment requests)

• Non-personal Data such as browser type, IP address, and site usage through cookies and analytics tools

2. HIPAA Compliance & PHI Handling

Any information that falls under the category of PHI is handled in full compliance with HIPAA. We only collect PHI when it is voluntarily submitted through secure forms, and we use this data solely for care coordination, scheduling, and patient communication purposes.

We do not sell or disclose your PHI to third parties except:

• As required by law

• For treatment, payment, and healthcare operations (e.g., secure appointment systems, EHR platforms)

• With your written consent

3. How We Use Your Information

Your information may be used to:

• Schedule and manage appointments

• Respond to inquiries and follow up on care

• Provide relevant health education or updates

• Improve our website and services

• Comply with legal and regulatory obligations

4. Data Security

We implement physical, technical, and administrative safeguards to protect your PHI and other sensitive data against unauthorized access, disclosure, or misuse. However, no system is entirely secure, especially over the internet. We recommend not submitting highly sensitive medical information via standard email or unsecured forms.

5. Your Rights Under HIPAA

As a patient, you have the right to:

Access and obtain a copy of your health records

Request corrections to inaccurate or incomplete information

Request restrictions on certain disclosures

Receive a list of disclosures we’ve made of your health information

File a complaint if you believe your privacy rights have been violated

To exercise any of these rights, please get in touch with us at 704-457-7723

6. Cookies & Website Analytics

We use cookies and third-party analytics tools to understand website performance and improve user experience. These tools may collect anonymous usage data. You may disable cookies via your browser settings.

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

Contact Us

If you have questions or concerns about your privacy or this policy, please get in touch with us:

Phone: 704-457-7723

Fax: 704-270-6252

Concord Longevity Medicine, 300 McGill Ave NW, Suite 110, Concord, NC 28027